Umrah from The Gambia — your questions answered

Packages can include return flights from Banjul, visa assistance, accommodation in Makkah and Madinah, transfers and religious guidance. Your written quote confirms the exact inclusions for your departure.

Pricing depends on the departure dates, flights, accommodation and room arrangement. Ask us for a current written quote showing every inclusion before you reserve.

Absolutely. We offer flexible instalment payment plans so you can spread the cost of your pilgrimage into manageable payments before departure. Speak to us to arrange a plan that suits you.

Secure your place with a small deposit — message us on WhatsApp or call to confirm availability. Spaces are limited on each departure, so we recommend reserving early to avoid disappointment.

Tell us your group size, dates and rooming needs. We can request group rates and connecting rooms, subject to supplier availability and written confirmation.

Cancellation, change and refund conditions depend on the airline, hotel and suppliers used for your departure. Ask for the applicable terms with your written quotation and review them before paying a deposit.

Visa decisions and processing times remain with the relevant Saudi authorities. Your booking terms should explain which supplier charges may be refundable if a visa is delayed or refused. Ask for this in writing before you pay.

We provide document preparation and application support using the route confirmed for your package. Visa issuance and entry decisions remain with the relevant Saudi authorities, and processing times cannot be guaranteed.

A passport valid for at least six months beyond your travel dates, passport photographs, and proof of any required vaccinations. We'll give you a simple checklist and guide you through each item personally.

Saudi authorities require certain vaccinations for pilgrims, which can change season to season. We'll confirm exactly what's needed for your departure and advise you in good time before you travel.

Departure dates change throughout the year. Contact us for the next confirmed dates, availability and a current written quote before paying a deposit.

All our packages depart from Banjul International Airport (BJL). Return flights are included in the package price, along with airport and inter-city transfers in Saudi Arabia.

The hotel names, room arrangement and proximity to the mosques are confirmed in your written itinerary before booking.

Yes. You travel alongside a knowledgeable religious guide who leads you through every rite of Umrah — Tawaf, Sa'i and more — with care and clarity, so first-time pilgrims feel at ease.

Your confirmed itinerary explains the group contacts and support arrangements available during the journey. The Golden Umrah WhatsApp line remains your direct point of contact.

Zam Zam allowances can vary by airline and departure. Any amount arranged by Golden Umrah will be stated in your confirmed package.